Shipping and Delivery Policy

Thank you for shopping at Frootree! We are committed to delivering your fresh fruit orders in a timely and efficient manner. Please review our shipping and delivery policy for more information.

Order Processing Time

* Orders are typically processed depending on the delivery location. Processing time may vary depending on product availability and order volumes.

Delivery Areas

* We currently deliver to addresses within the UAE. We aim to expand our delivery coverage, and any updates will be reflected on our website.

Delivery Methods and Timeframes

* We offer standard delivery services for all orders. The estimated delivery time will depend on the delivery location which will be updated while placing the order.

* Please note that delivery times may vary based on your location, unforeseen circumstances, or external factors beyond our control.

Shipping Charges

* Shipping fees are calculated based on the delivery location. The shipping cost will be displayed at checkout before completing your purchase.

Delivery Acceptance

* It is important to provide accurate shipping information to ensure successful delivery. We are not responsible for lost or undeliverable packages due to incorrect addresses provided by the customer.

* Upon delivery, please inspect the package for any visible damage before accepting it. If the package appears damaged, you have the right to refuse the delivery.

Delayed or Failed Deliveries

* In the event of a delayed or failed delivery due to circumstances beyond our control, we will make every effort to notify you promptly and work towards a resolution.

Contact Us

If you have any questions or concerns regarding our shipping and delivery policy, please contact us at 

frootree.ae@gmail.com

+971 56 412 4647