At Frootree, we understand that circumstances may change, and you may need to cancel your order. Please review our cancellation policy for more information.

Cancellation Before Delivery

– You may cancel your order at any time before the scheduled delivery date and time.

– To cancel your order, please contact our customer service team as soon as possible at [contact email or phone number].

– Please provide your order number and reason for cancellation when requesting to cancel your order.

– If you cancel your order before it is processed for delivery, you will receive a full refund to your original method of payment.

Refunds for Canceled Orders

– Refunds for canceled orders will be processed promptly, but it may take a few business days for the refund to reflect in your account, depending on your payment provider.

Order Modification

– We are unable to modify orders once they have been placed. If you need to make changes to your order, you may cancel the existing order before it is processed for delivery and place a new order with the desired changes.

Exceptions

– Custom or special orders may not be eligible for cancellation or refund, depending on the nature of the order and the products involved.

Contact Us

If you have any questions or concerns regarding our cancellation policy, please contact us at

frootree.ae@gmail.com

+971 56 412 4647